- Mitel 5324 Ip Phone Guide
- Mitel 5324 Ip User Guide
- Mitel 5324 Ip Phone Template
- Mitel Phone 5324 User Guide
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The 5324 IP Phone also supports modul es such as the Line Interface Module, 5310 IP Conference Unit, and the 12 and 4 8 Button Programmable Key Modules. The 5324 IP Phone can be used as an ACD Agent Phone o r a Teleworker phone. Mitel ® 5312/5324 IP Phone User Guide – Issue 2, June 2010. Using Barge-In. While monitoring a hunt group call, you can use Barge-In to join the call. To monitor and/or barge in on a call: 1. To use the speakerphone: While on hook, dial 321. You hear a confirmation tone. ENTER EXT TO MONITOR appears. Get Mitel 5324 IP IP Phone User Manual. Get all Mitel manuals! Sign up to create an account. 5312/5324 IP Phones User Guide. Don't see a manual you are looking for? Tell us what's missing. Who We Are About Us Company Careers. Mitel ® 5312/5324 IP Phone User Guide – Issue 2, June 2010. Getting Started. 5324 IP Phone Features. The 5324 IP Phone is shown here. See “Phone Feature Descriptions” on. Mitel ® 5312/5324 IP Phone User Guide – Issue 2, June 2010. 5312/5324 IP Phone Quick Reference Guide. This guide provides information for frequently used features. For more information about these and other features, refer to the user guide. For voice mail information, refer to the voice mail user guide for your system. Feature Buttons.
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5312/5324 IP Phone User Guide – Issue 2, June 2010
Page 61
Hunt Groups
Using Barge-In
While monitoring a hunt group call, you can use Barge-In to join the call.
To monitor and/or barge in on a call:
1. To use the speakerphone: While on hook, dial 321. You hear a confirmation tone.
ENTER EXT TO MONITOR appears.
To use the handset: Lift the handset, and then dial 321. You hear a confirmation tone.
ENTER EXT TO MONITOR appears.
ENTER EXT TO MONITOR appears.
2. Dial the extension number (or press the lit station speed-dial or DSS/BLF button) of the
station to be monitored. You are automatically connected to the call. MONITORING
(extension number) appears.
(extension number) appears.
3. While silent monitoring a call, you have the following options:
•
To barge in on a call, dial 386. BARGE-IN IN PROGRESS appears. While on a
call, you can monitor, record, or steal the call by entering the appropriate feature
code.
To return to silent monitoring of the call, dial 386 again.
To record the call, dial 385.
call, you can monitor, record, or steal the call by entering the appropriate feature
code.
To return to silent monitoring of the call, dial 386 again.
To record the call, dial 385.
•
To record a call, dial 385. MONITORING (extension number) appears. While on a
call, you can monitor or steal the call by entering the appropriate feature code.
To stop recording the call, dial 385 again.
call, you can monitor or steal the call by entering the appropriate feature code.
To stop recording the call, dial 385 again.
•
To steal a call, dial 387. CALL STOLEN FROM (extension number) appears. The
hunt group member’s display shows CALL STOLEN BY (extension number). After
the supervisor steals the call, the call becomes a regular call. While on a call, you
can record the call by dialing 385.
hunt group member’s display shows CALL STOLEN BY (extension number). After
the supervisor steals the call, the call becomes a regular call. While on a call, you
can record the call by dialing 385.
•
To join and record a call, dial 386, and then dial 385. BARGE-IN IN PROGRESS
appears. While on a call, the supervisor can monitor, stop recording, or steal the
call by entering the appropriate feature code.
To stop recording the call, dial 385 again.
appears. While on a call, the supervisor can monitor, stop recording, or steal the
call by entering the appropriate feature code.
To stop recording the call, dial 385 again.
4. To terminate any of the features:If off hook, hang up or enter the specific feature code
of the feature you want to terminate. If on hook, press the Speaker button or enter the
specific feature code of the feature you want to terminate.
specific feature code of the feature you want to terminate.
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QUICK REFERENCE GUIDE
Make a Call
u
Lift the handset, or
p
Press
.
Mitel 5324 Ip Phone Guide
r
Dial the desired number, or
s
Press a
Speed Call
key, or
q
Press
, or
r
Dial the prefix for external calls (e.g. 9) and
the number.
Answer a Call
u
Lift the handset, or
p
Press
and begin speaking.
End a Call
q
Press
, or
u
Replace the handset.
Place a Call on Hold
q
Press
.
The line key flashes.
u
Replace the handset if necessary.
Retrieve a Call from Hold
u
Lift the handset, or
p
Press
.
s
Press the flashing line key.
Retrieve a Message
q
Press
. It flashes when a message is
waiting.
Follow the voice mail prompts to retrieve
your message.
Transfer a Call
q
Press
.
r
Dial the number. Wait for an answer.
u
Hang up, or announce the transfer and then
hang up.
Conference Calls
q
Press
.
r
Dial the number. Wait for an answer.
q
Press
.
Program a Speed Call
q
Press
r
Press
#
until
Personal Keys?
appears.
r
Press
*
.
s
Press a
Personal Key
.
r
Press
*
.
r
Dial the number.
s
Press the
Personal Key
again.
r
Press
*
to make the number private, or
r
Press
#
to keep the number visible.
q
Press
.
Adjust Volume Levels
Adjust ringer volume while the phone is
ringing. Adjust speaker volume while using
the handset or speaker.
ringing. Adjust speaker volume while using
the handset or speaker.
p
Press
repeatedly to raise the volume,
or
repeatedly to lower the volume.
p
Press
to mute your microphone. See the
5312/5324 IP Phone User Guide for details.
NOTE:
For more information about using other features, or about programming Personal
Keys on your 5312 IP Phone, refer to the 5312/5324 IP Phone User Guide
located at www.mitel.com, or contact your Administrator.
located at www.mitel.com, or contact your Administrator.
The Mitel 5312 IP Phone
Mitel 5324 Ip User Guide
n
Display
o
Ring/Message Indicator
p
Volume, Speaker, Mute Controls
q
Fixed-Function Keys
r
Key Pad
s
Personal Keys
t
Speaker
u
Handset
Fixed-Function Keys
SPEAKER
MUTE
MENU
CANCEL
REDIAL
HOLD
TRANSFER/CONFERENCE
MESSAGE
MITEL
Mitel 5324 Ip Phone Template
5312 IP Phone
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